Is your app not working? Not getting a verification code? Don't panic, we'll fix it.
App
First check if there is a known general fault.
If you experience any problems with the app, you can contact us and send your question to [email protected] , you can also open a support ticket. Make sure you clearly describe what you are facing, so we can help you best. Adding a screenshot or video would help us a lot!
Things we definitely want to know:
- What do you see on the screen?
- What steps have you already taken to solve the problem?
- Is there an error message? If so, what is the error message?
- Is the app up to date?
- Have you restarted your phone and app yet?